This “Terms of Use of DriveOn” (“TOU") governs your use of the DriveOn mobile app (“App”).

Under the App, you may, amongst others:-

(a) book and confirm service appointments for your vehicle with TCEAS (“Vehicle Service”);

(b) request for roadside assistance in the event of any breakdown (“Roadside Assistance”); and

companies.

You must register yourself and accept these TOU in order to use the App. By registering, accessing and/or

using the App, you shall be deemed to have read, understood and agreed to be bound by these TOU (and

such other terms and conditions and policies as may be referred to in these TOU). If you do not agree with

any of these TOU, please immediately discontinue your access to and/or usage of the App.

A. MEMBERSHIP REGISTRATION

1. The application to be a member of the App (“Membership Application”) is free of charge.

2. For purposes of the Membership Application, you must be an individual of at least eighteen (18)

years of age and is capable of entering into a legally binding agreement.

3. During the application process, you may be required to provide us with accurate and complete

personal information, including but not limited to your name, national registration card number,

telephone number, email address, vehicle registration number and any other information as may

be deemed necessary by us (“Registration Information”):-

3.1. You shall be responsible to provide us with complete, accurate and updated Registration

Information.

3.2. TCEAS will process your Registration Information in accordance with the terms of our privacy

notice, which can be access at from the website: www.tceas.com (“TCEAS’s website”).

4. Upon your submission of all the Registration Information to TCEAS and the verification of the same

by TCEAS, your registration process will be completed. A digital registration confirmation will be

sent to your email address, and you will be then given an account to access the App.

5. You shall be responsible for maintaining the confidentiality, security and use of your user ID and

password for the App (collectively referred to as the “Log-In Credentials”):

5.1. All instructions, confirmations, withdrawals, actions, acceptances or whatever

representations or dealings that have been received by TCEAS via your account shall be

binding on you, whether given by you or other persons purporting to be you. You shall be

solely responsible to TCEAS for all activities that occur under your account.

5.2. TCEAS shall not at any time be under a duty to verify the identity or authority of the person

dealing with TCEAS apart from verifying the Log-In Credentials. You shall be fully responsible

for any accidental or unauthorized disclosure of your Log-In Credentials to any other person

and shall bear the risk of any unauthorized usage of your Log-In Credentials.

5.3. If there has been any unauthorized access to your account, you shall notify TCEAS as soon as

practicable. Until TCEAS actually receives such notification, you shall remain responsible for

any access and all use of the App by the unauthorized person. TCEAS shall reserve the right

to impose any administration fees in disabling and/or re-programming your Log-In

Credentials.

6. Use of the App:-

6.1. It is your responsibility to ensure that your mobile device meets the compatibility

requirements and/or specification for the use of the App.

6.2. TCEAS may provide updates and/ or modifications to the App, or to change, suspend or

discontinue all or any part of the App from time to time at its sole discretion without

notification to you.

6.3. Your terms of agreement with your mobile network provider will continue to apply during

your use of the App. As a result, you may be charged by the mobile network provider for

access to network connection services for the duration of the connection while accessing the

App. You hereby agree that you shall be responsible for any such charges that arise.

6.4. TCEAS does not warrant that the use of the App will be uninterrupted, error-free, or free

from viruses, worms, trojan horses, spyware, adware, malware, harmful or malicious code,

or other defects. The App is provided by TCEAS on an “AS IS” basis, and the use of the App by

you shall be at your sole risk.

6.5. The App may be subject to limitations, delays, and other problems inherent in the use of the

internet and electronic communications. TCEAS shall not be liable or responsible for any

delays, interruptions, failures, damages or losses resulting from such problems.

6.6. All trademarks, copyright, database rights and other intellectual property rights of any nature

in the App, together with the underlying software code, are either the property of TCEAS

and/or its related companies, or have been duly licensed to be used by TCEAS. You shall not,

nor allow any third party to: (i) make and distribute copies of the App (ii) attempt to copy,

reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or

translate the App; or (iii) create derivative works of the App of any kind whatsoever.

7. TCEAS reserves the absolute rights and discretion to suspend and/or terminate your account in the

App, if TCEAS determines or reasonably suspects that:

7.1. you have violated any of these TOU;

7.2. you have provided false information and/or documentation to TCEAS;

7.3. you are engaged in any unauthorized and/or dishonest and/or fraudulent account activity or

behavior.

8. TCEAS shall not be liable for any damages of any type which may arise from your use of the App.

You hereby agree to release, indemnify and keep indemnified TCEAS from and against all actions,

claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities, or

demands suffered or incurred by TCEAS to any person arising out of or in connection with:-

8.1. your failure to comply with these TOU;

8.2. your use of the App.

9. Amendment etc. to the TOU:-

9.1. TCEAS reserves the right to amend, revise or modify any of these TOU at any time at its

absolute discretion without prior notice to you, and such amended, revised or modified

terms (“Amended Terms”) shall be effective upon their publication on the App.

9.2. You shall be responsible to check these TOU regularly to ensure that you are aware of all the

terms governing your use of the App.

9.3. If you do not agree to the Amended Terms, your sole remedy is to discontinue the use of the

App. Your continued use of the App shall constitute your acceptance of such Amended Terms.

10. If any one or more of the provisions contained in these TOU is invalid, illegal or unenforceable in

any respect, the validity, legality and enforceability of the remaining provisions hereof shall not be

affected in any way or impaired thereby.

11. All notices, demands or other communications required to be given or made to TCEAS shall be made

in writing and delivered by personal service, prepaid registered post or email at the address,

facsimile and/or email address as set out hereunder (or to such other address and/or email address

as may be notified by TCEAS to you from time to time):-

Address : Lot 9, Jalan Kemajuan 12/18, 46200 Petaling Jaya, Selangor, Malaysia.

Facsimile No. : 03-7955 9381

Email address : appsupport@tanchonggroup.com

12. These TOU shall be governed by and interpreted in accordance with the laws of Malaysia. Any and

all actions, disputes or controversies arising out of or in relation to these TOU and/or the use of the

App shall be submitted to the exclusive jurisdiction of the court of Malaysia.

B. USE OF THE APP

1. Vehicle registration

1.1. The Vehicle Service and Roadside Assistance functions under the App are only available to

vehicles that have been registered by you in the App (“Registered Vehicle”).

1.2. Currently, you may only register Nissan brand vehicles that have been purchased from the

following entities:-

(a) Edaran Tan Chong Motor Sdn. Bhd.;

(b) Edaran Tan Chong Motor (Tengah) Sdn. Bhd.;

(d) Edaran Tan Chong Motor (Selatan) Sdn. Bhd.;

(e) Edaran Tan Chong Motor (Sabah) Sdn. Bhd.;

(f) Edaran Tan Chong Motor (Sarawak) Sdn. Bhd.; and

(g) Any other authorized Nissan dealers in Malaysia.

1.3. You may register multiple vehicles via the “My Vehicles” panel in the App. In order to register

a vehicle, you will be required to insert the following information:-

(a) Vehicle car plate number; and

(b) National registration identity card number of the owner of the aforesaid vehicle.

2. Vehicle Service

2.1. Under the “Book a Service” panel of the App, you may book an appointment with TCEAS to

carry out preventive maintenance services on any one or more of your Registered Vehicle(s).

2.2. The applicable process to book an appointment with TCEAS for Vehicle Service is as follows:-

(a) Click on the “Book a Service” panel;

(b) Select the Registered Vehicle which you would like to be serviced;

serviced;

(d) Select your preferred date and time slot for the service;

(e) Select the applicable service package for the Registered Vehicle. The price estimation

for the service packages will be displayed, and the price displayed is the net price,

excluding the applicable taxes (including but not limited to the sales and service tax or

other similar governmental imposition) and surcharges. The price estimation of the

service packages may be subject to change by TCEAS from time to time without any

advance notice;

(f) You may insert any additional remarks regarding the Registered Vehicle which you

would like to bring to TCEAS’s notice; and

(g) Confirm your booking by clicking on the “Confirm” button.

You may cancel a confirmed booking at any time before the date of appointment.

2.3. You will receive:-

(a) an in-app reminder for all confirmed bookings one (1) day prior to the scheduled date

of Vehicle Service; and

(b) an in-app notification when the Vehicle Service on your Registered Vehicle has been

completed.

3. Roadside Assistance

3.1. The Roadside Assistance will be available on 24/7 basis (24 hours a day, 7 days a week), and

may be activated via the following simple process:-

(a) Click on the “Roadside Assistance” panel;

(b) Choose the brand of the vehicle in concerned;

the provision of the Roadside Assistance.

3.2. While waiting for the arrival of the assistance, you may also peruse the “Do’s and Don’ts”

contents under the “Roadside Assistance” in order to familiarize yourself with the do’s and

don’ts in the event of an accident and/or breakdown.

4. Other available functions in the App

4.1. You may view a list of the ongoing promotion(s) by TCEAS and/ or its related Tan Chong group

of companies by clicking on the “What’s New?” panel.

4.2. Service history of the Registered Vehicle(s):-

(a) At the side menu of the App, there is a “Service History” panel, whereby you may:-

(i) share the previous service history (i.e. prior to the installation of the App) of a

Registered Vehicle with TCEAS; and/or

(ii) View the service history of any Registered Vehicle since its registration under

the App.

(b) By sharing the service history of the Registered Vehicle(s), it will assist the App to

identify the applicable service package for the Registered Vehicle(s), and TCEAS will be

in a better position to advise you on the required maintenance and/or repair services

for the Registered Vehicle(s).

4.3. Automatic in-app notification of the next scheduled service for your Registered Vehicle(s).

4.4. In the event there is any ongoing recall campaign related to your Registered Vehicle, you will

receive an in-app notification of the same.

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