Swriel (Swriel Tech Pvt Ltd) is committed to protecting your privacy policy explains how your personal information is collected, used, & disclosed by swriel. This privacy policy applies to our application named swriel & its associated subdomains By accessing or using our services, you signified that you read & understood & agree to our collections, storage & use and disclosure of your personal information as described in this privacy policy and terms of service. Definition and Key Terms To help explain things as clearly as clearly as possible in this privacy policy every time any of these terms are referenced, are strictly defined as *Cookie- Small amount of data generated by website and saved by your web browser, provide analytics, remember information about you such as your language preference or login information. *Company- when this policy mention we refers to Swriel Technology private limited, Pune, Maharashtra that is responsible for your information under this privacy policy. *Country- Where Swriel is based in this case India *Customers- Refers to the company, organization, or person that signs up to use the swriel services to mange your relationships with your consumers or service users. *Device- Any internet connected device such as phone, tablet, computer, or any other devices that can be used to visit swriel & use the services. *IP Address- Every device connected to the internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can be often be used to identify the location from which device is connecting to the internet *Personnel- Any information that directly, indirectly or in connection with other information including personal identification numbers allows for the identification or identifiability of natural person. *Service- Refers to the services provided by the swriel as described in the relative terms (if available) & on this platform. *Third Party service- Refers to the advertise, contest, sponsors, promotional and marketing partners & others who provide our content or whose products and services we think may interest you. *Website- Swriel side which can be accessed via these URL- https://swriel.com *You- A person or entity that is registered with swriel to use the services. *What information do we collect- We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to survey, or fill out a form. Name / username Phone numbers Email address Mailing addresses Billing address Debit/credit card numbers Age Password We also collect information from mobile device for better user experience, although these features are completely optional: Location (GPS): Location data location data helps to create an accurate representation of your interest and these can be used to bring more targeted and relevant ads to potential customers. Phonebook (contact list)- Your contact list allows our services to be much easier to use by the user since accessing your contacts from the app makes you save tons of time. How do we use the information that we collect? Any of the information we collect from you may be used in one of the following ways: To personalize your experience (Your information helps to better respond to your individual needs) To improve our service (we continually strive to improve our services offering based on the information and feedback we receive from you) To improve customer services (Your information helps to respond more effectively to your customer service request and support needs) To process transaction To administer a contest, promotion, survey, or other site feature. To send a periodic email. *When do we use customer information from third parties? We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from third parties that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media website. You can control hoe much of your information social media websites make public by visiting this website and changing your privacy settings. *Do we share the information we collect with third parties? We may share the information that we collect, both personal and non-personal with third parties such as advertisers, contest sponsors, promotional and marketing partners and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners and if we are involved in a merger asset sale or other business re-organisation, we may also share or transfer your personal information to our successors-in-interest. We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database, storage, and management, email management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information with these third parties to enable them to perform these services for nus and for you. We may share portions of our log file data including file data, including IP address for analytic purpose with third parties such as web analytics partners, application developers and ad networks. If your IP address is shared it may be used to estimate general location and other technographics such as connection speed whether you have visited the service in shared location, and type of device used to visit a service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research, and reporting for us and our advertiser. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we in our sole discretion, believe necessary or appropriate in order to respond to claims legal processes (including subpoenas), to protect our rights and interests or those of third party, the safety of the public or any person to prevent or to otherwise comply with applicable court orders laws rules and regulations. Where and when is information collected from customers and end users? We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above. How do we use your email address? By submitting your email address on our service, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by click on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook where we display custom advertising to specific people who have opted-in to receive communication from us. Email addresses submitted to only through the order processing page will be used for the sloe purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purpose stated in this post. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom at each email. Could my information be transferred to other countries? We are incorporated in India. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel or to third parties located throughout the world and may be viewed and hosted anywhere in the world, including in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. The fullest extent allowed by applicable law, by using any of the above you voluntarily consent to the trans-border transfer and hosting of such information. Is the information collected through service secure? We take the precautions to protect to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard prevent unauthorised access, maintain data security systems are full proof, including encryption systems. In addition, people can commit international crimes, make mistakes, or fail to follows policies. Therefore, while we use responsible efforts protect your personal information. We cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect you agree that international misconduct will be the standards used to measure our compliance with that duty. Can I update or correct my information? The rights you have to request updates and or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preference with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our system (subject to the following paragraph) by cancelling your account. Such update, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provide to third parties in accordance with this privacy policy prior to such update, corrections, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify you identify before granting you profile access or making corrections. You are responsible for always maintaining secrecy of your unique password and account information. You should be aware that it is not the technologically possible to remove each record of the information from our system. The need to back up our systems to protect information from inadvertent loss means that copy of your information may exist in non-erasable from that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in database we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update and delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer. Personnel- If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for Human resource purpose in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information (2) change your preference with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates corrections, changes and deletions will have no effect on other information that we have provided to third parties in accordance with this privacy policy prior to such update, corrections, change or deletion. Sale of business- We reserves the right to transfer information to third party in the event of a sale, merger or other transfer of all sustainability all of the assets of us or any of its corporate Affiliates (as a defined herein), or that portion of us or any of its corporate affiliates to which the service relates, or in the event that we discontinue our business or file petition or have field against us petition in bankruptcy reorganization or similar proceeding provided that the third party agrees to adhere to the terms of tis privacy policy. Affiliates- We may disclose information (including personal information) about you to our corporate Affiliates. For purpose of this policy, “corporate affiliates” means any person or entity which directly or indirectly controls, is controlled by or under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy. How long do we keep your information? We keep your information only so long as we need it to provide service to you and full fill described in this policy. This also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you. How do we protect your information? We implement verity of security measures to maintain the safety of your personal information when you Place an order or enter, submit, or access your personal information. We offer use of a secure socket layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access right to such systems and are required to keep the information confidential. After transaction (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot however ensure or warrant the absolute security of any information you transmit to us guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical technical, or managerial safeguards. Governing Law The laws of India, excluding its conflicts of law rules, shall govern this agreement and your use of our service. Your use of our service may also subject to the other local, state, national, or international laws. Your consent by using our service, registering an account, or making a purchase, you consent to this privacy policy. Links to another website This privacy policy applies only to the service. The services may contain links to another website not operated or controlled by us. We are not responsible for content, accuracy, or opinion expressed in such websites and such website are not investigated or monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the service to another website or privacy policy is no longer in effect. You are browsing and interaction on any other website including those that have a link on our platform in subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect your information about you. Cookies- We use cookies to identify areas of our website that you have visited. A cookie is small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content that you see on website. Most web browsers can be set to disable cookies, you may not be able to access functionality on your website correctly or at all. We never place personally identifiable information in cookies. Remarketing service We use remarketing services. What is remarketing? In digital marketing (or retargeting) is the practice or service ads across the internet to people have already visited your website. It allows your company to seem like they are “following” people around the internet by serving ads on the websites and platforms they use most. Payment details In respect any credit card or other payment processing details you have provided to us, we commit that this confidential information will be stored in most secure manner possible. Kid’s Privacy We do not address anyone under age of age of 13. If you are parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under age 13 without verification of parental consent, we take steps to remove that information from our servers. Changes to our privacy policy If we decide to change our privacy policy, we will be posting those changes on this page and/or update privacy policy modification date below. Third party services We may display, include, or make available third-party content (including data information, applications, and other products services) or provide link to third party website or services (“Third party services”) Your acknowledge and agree that we shall not be responsible for any third-party services, including their accuracy, completeness, timeliness validity, copyright compliances, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any third-party service. Third party services and links thereto are provided solely as a convivence to you and you access and use them entirely at your own risks and subject to such third party’s terms and conditions. Tracking technologies Google maps APIs google map API is robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with locations, plan routs, or create a mashup just to name a few. Google maps API may collect information from you and from your device for security purpose. Google maps API collects information that is held in accordance with its privacy policy. Cookies We use cookies to enhance the performance and functionality of our service but are non-essentials to their use. However, without the cookies, certain functionality like videos may become unavailable or you would be required to enter your log in details every time you visit our service as we would not be able to remember that you had logged in previously. Local storage Local storage sometimes known as DOM storage provides web apps with methods and protocols for storing client-side data. Web storage supports president data storage, like cookies but with a greatly enhanced capacity and no information stored in the HTTP request header. Information About General Data Protection Regulation (GDPR). We may be collecting and using information from you if you are from the European Economic Area (EEA) and in this section of our privacy policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way. What is GDPR. GDPR is EU-wide privacy and data protection law that is regulates how EU residents’ data is protected by companies and enhance the control the EU residents have, over their personal data. What is personal Data? Any data that relates to an identifiable or identified individuals GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information political opinions genetic data, biometric data, IP address, sexual orientation, and ethnicity. The data protection principals include requirement such as: Personal data collected must be processed in fair, legal, and transparent way and should only be used in way that person would reasonably expect. Personal data should only be collected to fulfil a specific purpose and it should only be used for the purpose. Organisation must specify why they need the personal data when they collect it. Personal data should be held no longer than necessary to fulfil its purpose. People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data be updated, deleted, restricted, or moved to another organization. Why is GDPR important? GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliances by increasing enforcement and imposing greater fines for breach. Beyond these facts its simply to right things to do. At help scoup strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulations. Individual data subjects’ rights- Data Access Portability and deletion We are committed to helping our customers meet the data subject rights requirements of GDPR. Swriel Processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of service and privacy policy but we will not hold it longer than 60 days. We are aware that if you are working with EU customers you need to be able to provide them with ability to access, update, retrieve and remove personal data we got you! We have been set up as self-service from the start and have always given you access to your data. Our customer support team is here for you to answer any questions you might have about working with the API. Contact Us Do not hesitate to contacts us if you have any questions. Via Email- contact@swriel.com Via Phone- +918698052903 Via this link- https://swriel.com