Privacy Policy

Effective Date : April 1, 2022

Last updated on January 27, 2022

  1. GENERAL
  1. The Mobile App (App) with the name of “TIME-HF” is operated by Dr Jeemon Panniyamamakal , Associate Professor, Sree Chitra Tirunal Institute for Medical Sciences and Technology Trivandrum and is created as a tool to facilitate data collection and care coordination for  the study titled “Team-based collaborative care model, facilitated by a mHealth enabled and trained nurse, for management of heart failure in India (TIME-HF)”. This study is financially supported by a research fellowship from the Department of Biotechnology, Government of India and Wellcome trust –India Alliance (IA).
  2. Every user who is onboarded to this App has given explicit permission to be part of the study and has consented explicitly for sharing the healthcare data required for the study.
  3. The TIME-HF study is formally approved by the Institute Ethics Committee of Sree Chitra Tirunal Institute of Medical Sciences and Technology, Trivandrum.
  4. We are committed to protecting and respecting users’ privacy. All personal data collected by the App will be stored and processed in accordance with the IT Act 2000(21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
  5. Downloading, accessing or otherwise using the App indicates that you have read this Privacy Policy and consent to this terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access or otherwise use the App.
  6. The data collected through this App are to facilitate the research study to develop a team-based treatment, facilitated by a trained nurse, for management of heart failure and evaluate the acceptability and effectiveness of this program in Indian settings. This mHealth application will be used for real time care coordination between different stakeholders. This privacy policy is thus applicable to all nurses and doctors who are part of the study and will be interacting with the users.

  1. HOW WE COLLECT THE INFORMATION

All information will be collected directly through the App and expected to be entered either directly by the user or a person authorised by the user or by the nurse on behalf of user.

Before any user is onboarded to the tool explicit consent is obtained from the patient via offline methods to collect their personal treatment information as part of the study.


This app collects the

  1. Basic demographic details of the user like name, age, sex and baseline clinical and treatment related variables.
  2. Health Care data

The App do not capture location information of user, information of device or network.

We use Cookies to collect user preference information so as to improve the user experience.

The App will not be used for any marketing correspondence and will be strictly used for the designated purpose

  1. HOW WE USE THE INFORMATION

The information that is collected by this app will be solely used for the the study "Team-based collaborative care model, facilitated by a mHealth enabled and trained nurse, for management of heart failure in India (TIME-HF)".

Data transfer

The data collected will be used only for the study and will not be provided to any third party service providers. Only stakeholders who are part of the study will have access to the data.

Data security

We take due care to protect customer data. Technical Measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage of the data. The members of the study who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information.

We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.

As per the explicit consent taken from the user this study is expected to last for 2-5 years during which the data collected will be retained.

  1. WHAT IF USER WANTS TO STOP BEFORE THE STUDY IS COMPLETED?

User can choose to stop participating in the study or share data via App at any time. If user chooses to withdraw completely from the study, no new data about user will be collected for study purposes. All data that have already been collected for study purposes will be used for analysis.

  1. WHAT ARE THE RISKS OF THE STUDY?

There are no major risks associated with the study other than sharing your medical details with the study team.

  1. LINK TO THIRD PARTY SITE/APP

Our app has no link to third party apps or website and will not share personal information with any party without prior consent.

  1. CHILDREN

There will be no children added in the study and hence they will not require to use the app.

  1. CHANGES TO THIS POLICY

We may change this policy from time to time. If we many any changes to this policy, we will change the last updated date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

If you have any concern about privacy or grievances with us, please contact us with a thorough description and we will try to resolve the issue for you

  1. CONTACT DETAILS

Principal Investigator

Dr. Jeemon Panniyammakal

Associate Professor

Sree Chitra Tirunal Institute for Medical Sciences and Technology, Trivandrum

jeemon@sctimst.ac.in 

Phone: 9899246116