PRIVACY POLICY

Last updated February 19, 2025

This Privacy Notice for Jazz Pakistan ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. If you have any questions, please contact us at Jazz.

SUMMARY OF KEY POINTS

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when using our app.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to provide seamless experience for Jazz employee to process requests.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Jazz will not transfer your information to third parties.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal data as long as necessary to fulfill our obligations unless required by law.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use industry-standard security measures to protect your data, though no system is 100% secure.

6. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect data from children under 18.

7. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, update, or delete your data upon request with administrator.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not respond to DNT signals due to lack of standardization.

9. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You can contact us via email at it-bpmteam@jazz.com.pk or by post at:

Jazz Pakistan

Jazz World HQ, Plot No. C-2
Opposite F-9 Park, New Blue Area
Islamabad, Punjab 04403, Pakistan