(MSI Mobile Companion App works only with MSI products and services.)
Motorola Solution’s Privacy Statement
The MSI Mobile Companion App mobile app works only with the Vigilant Solutions subscription to the Vigilant Vehicle Manager or Client Portal hosted services or L6 Camera products or any other Motorola Solutions products and services used by our customers with such products or services. We process personal data through the MSI Mobile Companion app and related products and services in accordance with the MSI Privacy Statement.
Our Role as a Processor or Service Provider
Data protection laws sometimes differentiate between “controllers” and “processors” of personal data, or “businesses” and “service providers.” A “controller” or “business” determines the purposes and means (the why and how) of processing personal data. A “processor,” which is sometimes referred to as a “service provider,” processes personal data on behalf of a controller subject to the controller’s instructions. This Privacy Statement describes our privacy practices solely where we are acting as the controller of personal data and does not cover or address how we may process personal data on our customers’ behalf in accordance with their instructions where we are acting as their processor.
As a result, this Privacy Statement does not cover or address how personal data may be processed in connection with the products and services we operate in our capacity as a processor, nor how our customers may process personal data when they use our products or services. Please note our customers may access personal data processed by the products and services issued to their particular users (such as personal data processed by our MSI Mobile Companion app issued to a customer’s particular users or through the Vigilant Vehicle Manager and Vigilant Client Portal and L6 Camera products). Our customers are responsible for determining how they will process their users’ personal data and for providing notice and taking any other legal steps with regard to the collection and processing of such information. If you have any questions about how our customers process personal data, please refer to the privacy notice of the business or government organization with which you have a relationship and, where applicable, has granted you access to our products and services.
Background Location Services
MSI Mobile Companion app collects location data to provide an enhanced user experience, even when the app is closed or not in use, including:
Camera Installation: The app uses location services to record the precise location of installed L6 quick deploy cameras. This data is used to allow customers to easily identify and find where a given camera is installed and to display, use and process such data with Vigilant Vehicle Manager and Vigilant Client Portal and L6 Camera products and any other Motorola Solutions products and applications used by our customers with such products.
Location of Likely Image Capture: The MSI Mobile Companion app collects the location of the focal point that is located a specific distance from the camera. The focal point is the location where the image is captured. This location data is stored remotely along with the captured image, enabling future search of the captured image.
Alert Notifications Sent to Nearby Users: When the MSI Mobile Companion app detects a hit on your hit list, it will alert your MSI Mobile Companion app users who are nearby.
Effective Date: May 30, 2025