Texas Care Bi-Weekly Newsletter
June 6, 2025

In this edition, we’re focusing on the tools and resources available to support your efforts to connect with the community while upholding the Texas Care brand.

All Franchisees and Administrators

It is important for all Franchisees and Administrators to stay up to date on
all updates and changes pertaining to behavioral services and service codes
to maximize billing. The utilization management links are still the same,
no updates have been made.

Please print and create binders for the information in the links below:

Texas Medicaid Provider Procedures Manuel
Behavioral Health and Case Management Service Handbook
Utilization Management Program Manual (PDF)
Texas Resilience and Recovery Utilization Management (UM) Guidelines – Adult Services (PDF)
Texas Resilience and Recovery Utilization Management (UM) Guidelines – Child and Adolescent Services (PDF)
  • Certified FamilyPartner Services


    What Are the Benefits of Family Partner Support Services?

  • Have a support person who can connect based on similar experiences caring for a child with mental or behavioral health challenges.

  • Have a partner to ensure family thoughts and opinions are heard and that the family is the main decision maker about services and supports.

  • Have a role model for advocacy, positive parenting, coping and self-care.

  • Can become more engaged with their child and family’s treatment team.

  • Can learn to establish trust with people or agencies.

  • Can gather emotional support and feel less isolated and more independent.

  • Can become more aware of strengths of self, family members and their child.

  • Can become more familiar with how to use and access community resources, services or supports in order to better assist their child and family.

  • Can learn more about their child’s diagnosis.

  • Can improve understanding of the rights of their child.

  • Can learn to advocate on behalf of their child.

  • Can gain parenting tools that may make parenting easier.

  • Can strengthen their relationship with their child.

Certified Family Partner Services

Certified Family Partner Training

The Family Partner (CFP) Certification Training is a 5-day virtual course conducted via Zoom. The training will be an intense, interactive, and fun-filled week spent exploring learning objectives to prepare participants for the Certification Exam on Day 5 of training. Completing this training and passing the final CertificationExam is required to apply to become a Certified Family Partner with
the Texas Certification Board (TCB).

The treatment goals forCertified Family Partners (CFPs) include:

These goals are designed to empower families and improve the overall treatment experience for children with mental health challenges.

MARK YOUR CALENDARS FOR UPCOMING EVENTS!

We’re excited to announce that our Event Calendar will be featured here in the newsletter. This calendar will include a link to RSVP for upcoming events. Whether you want to attend or send a team member, RSVPing will help us manage attendance
and adhere to event guidelines.

Got an Event in Mind?

We want to hear from you! Share your upcoming events or suggest new outreach opportunities. Our team is available to attend and support your franchise’s events, helping further Texas Care’s mission in your area.

Together, we can make a meaningful impact
in our communities across Texas!

Thank you for your continued efforts & commitment to our mission.
Stay tuned, stay connected, and keep up the great work!

For all questions, ideas, or to notify us about events, please email us at: Outreach@texascarecenter.com

Regional Office Locations & Information

Beaumont
8109 Gladys Ave.
Beaumont, TX 77706

(346) 556-9879
beaumont@texascarecenter.com

Lubbock
23 Briercroft Office Park Lubbock, TX 79412

DFW
1106 N. HWY 360 STE. 307
Grand Prairie, TX 75050
(817) 876-6634
dfw@texascarecenter.com

Corporate Office Houston
15603 Kuykendahl Rd. STE. 300
Houston, TX 77090
(888) 988-6329
support@texascarecenter.com

Harlingen
117-127 S. Idaho St.
Harlingen, TX 78550
(956) 374-1541
contact@texascarecenter.com

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Our e-mail address is:
info@texascarecenter.com

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