YOUR HFA IMPLEMENTATION JOURNEY

Arc 0: Why HFA > Arc 1: 1st Base > Arc 2: 2nd Base > Arc 3: 3rd Base > Arc 4: Hiring > Arc 5: Culture > Arc 6: Evidence > Arc 7: Integration

Post 6 of 48 · You're in Arc 1: 1st Base: Principled Decisions

Dignity Chart in Action

A Rock is never just a Rock — it lands on employees with families, customers with trust, communities with needs.

Here's a quarterly planning session I watched go sideways in the best possible way. The leadership team had just committed to a warehouse consolidation Rock — clean business case, obvious savings. Then someone ran it through the Dignity Chart as an exercise. Suddenly the Rock had faces: fourteen employees facing a forty-minute commute change, three of them without reliable cars. A small-town landlord losing his anchor tenant. A customer whose just-in-time orders depended on the old location. The Rock survived — but it grew three sub-tasks: a vanpool, a sixty-day notice conversation, a customer transition plan. Total added cost: trivial. Total difference in how it landed: everything.

That's the Dignity Chart doing its job. It doesn't veto decisions; it completes them. Stakeholders aren't an abstraction — they're employees with families, customers who extended you trust, communities that carry your name on a sign. The chart makes you look at each one before the commit, when accommodations are cheap and goodwill is still on the table.

The traction move: build it into quarterly planning. Every Rock gets a stakeholder impact review before it's finalized — one page, fifteen minutes, who does this land on and what do they need from us. Mission without that system is fruitless: you'd care about these people if you ever thought of them, but nothing makes you think of them. Traction without that lens is meaningless: the Rock completes, the scorecard goes green, and the collateral damage never shows up in an L10 — it shows up in turnover, eighteen months later, unexplained.

This week's prompt: "Describe a planning session where mapping stakeholders changed a Rock — added a sub-task, changed the timing, or killed it. What did the team see that the business case missed?"

Which of your current Rocks lands hardest on someone who wasn't in the room when you set it?

Try This

Take your current quarter's Rocks — just the list. For each one, write the three people or groups it lands on hardest. If you can't name them, that's the finding. Bring the list to your next L10 and give it ten minutes.

This Week's Tool

Name: PDM Dignity Chart worksheet

Link: Dignity Chart Worksheet

Your Move

Run your biggest current Rock through the chart. If it grows a sub-task, you did it right. Reply and tell me what it grew.

Go Deeper

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The Mission & Traction Implementation Series: one step per week for 48 weeks. New subscribers start from Week 1.

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