Hello Dear {{contact.name}},

I hope this message finds you well. I want to extend a warm welcome to you as you embark on your journey with BODY TIME. 

We are excited to have you as a part of our team and are committed to providing you with all the necessary support and resources to succeed in your new role.

During your onboarding process, we aim to ensure a smooth transition into your position as a Call Agent, PT or Sales Representative. Below, you will find an outline of the onboarding process and the key expectations for your probationary period.

Basic Rules:

- Honesty and accuracy are paramount. Always provide truthful information and avoid any form of deception.

- Maintain a respectful and professional attitude at all times.

- Pay meticulous attention to detail when entering data to prevent errors.

Onboarding Rules:

Initial Training (2 Hours - 1 Booking): 

In your initial training phase, we expect you to complete at least one booking within the first two hours.

Continued Training (8 Hours - 200 Calls): 

Following your initial training, you will be tasked with making 200 calls within an 8-hour shift, demonstrating a commitment to speed and efficiency. 

This phase includes:

a.) Achieving a minimum of 10 bookings (Your Result).

b.) Ensuring a show-up rate of at least 50% for follow-up appointments.

c. Booking all available services whenever possible.

Sales Result: 

You will be expected to meet specific sales targets, including:

a.) Achieving a minimum monthly target of AED20,000 in your designated sales column, totaling AED40,000.

b.) Maintaining a weekly sales target of AED5,000, totaling AED10,000.

c.) Generating AED 2,500 in sales within the first three days of each week, totaling AED 5,000.

During your probationary period, which typically lasts [a maximum of 3 days, after succeeding above mentioned points], you will receive guidance, training, and feedback to help you achieve these targets. 

Our goal is to provide you with the tools and support needed to excel in your role.

Please remember that this probationary period is a two-way street. It allows both you and the company to assess whether this role is the right fit. You will have regular check-ins with your supervisor to discuss your progress, address any questions or concerns, and provide additional training or guidance as necessary.

We believe in open communication, continuous improvement, and mutual respect. If you ever have questions, need clarification, or wish to discuss your progress, please do not hesitate to reach out to your supervisor or the HR department.

Once again, welcome to the BODY TIME Team. We look forward to working together and witnessing your growth and success within our organization.

P.S

Please review your Important Documents below!

Please read our Internal Company Policy

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