Assistants talk too Much. Executives don't talk enough. Let's discuss.

The Partnership Playbook Heading

Say What You Mean, Executive-Assistant Communication & Fast Company

May 9, 2025

As a kid, I was a lot. A whirlwind of energy—always moving, always talking, and constantly getting in trouble for it.

Every report card had some version of “Monique needs to learn how to control her mouth.” I was (and still am) highly emotional, fiercely strong-willed, and a chronic overtalker.

I talked to prove, to argue, to fill the silence. I meant well—I just hadn’t yet learned that listening could be powerful too.

Over the years, I’ve worked hard to shift how I communicate. Not perfectly. Not always gracefully. But little by little, I’ve learned that the most powerful voice in the room doesn’t need to be the loudest one.

And sometimes, the best contribution is the question you ask—or the silence you hold.

We all have communication crap. Old habits. Nerves. Patterns we picked up along the way. But we can work on it—bit by bit. We’ll mess up. We’ll say too much, or not enough. And still, we try again.

Because growth isn’t about getting it right all the time. It’s about being willing to keep learning what it means to actually be heard.

Say What You Mean

Let’s all agree to retire the phrase “Do you have 10 minutes?”—when we both know it’s going to be 35.

It’s not that we don’t want to talk to you—it’s that we’d like to plan accordingly and not show up to our next call in a flustered, sweaty panic.

Be honest. “Do you have 30 minutes to talk through something a little messy?” gets you way more trust than a surprise time ambush.

It’s not about being perfect—it’s about being respectful and knowing when your chat is less of a “quick ping” and more of a full-blown TED Talk.

Assistants Talk Too Much. Executives Don’t Talk Enough. Let’s Discuss.

If there’s one thing I’m obsessed with, it’s communication—our habits, our tendencies, our wins, and our absolute faceplants—particularly when it comes to executive-assistant communication. 

And after years of coaching and training Assistants and Principals in partnerships that range from thriving to downright dysfunctional, I’ve noticed a communication issue that’s… let’s say, consistent.

My New iPad Life

I am so late to this party, but I finally got my first iPad—and I’m now fully obsessed with taking “notes” in Goodnotes. I get to write in pencil (!!!), and then upload it straight into my files like a real tech-savvy adult. I literally teared up the first time it worked.

You can laugh—I’m fine with it. Let me have my moment.

Getting Local

Feeling overwhelmed by the world? Same. So I went micro. I joined my neighborhood association and—plot twist—they made me Secretary. (They’ll regret it.)

But seriously, being around people who give a damn about making things better has been energizing in the best way. Start local. It helps.

Quirky Find of the Month

Have you seen these bizarre candy canes from Archie McPhee? We’re talking hot dog, gravy, mac and cheese, and even bacon.

I’m not necessarily down to eat one myself (I have boundaries), but they made excellent gifts for my niece (pickle lover) and nephew (ketchup enthusiast). Nothing says “Happy Holidays” like mildly disturbing novelty sugar.

"RECRUITERS WHO HIRE CELEBRITY ASSISTANTS EXPLAIN HOW THEY PICK ENGAGED EMPLOYEES"

I recently celebrated a personal "Hey look ma, I made it!" moment: I was featured in Fast Company!

In the article, my friend Bonnie-Low Kramen, myself, and other experts explain how we go about recruiting celebrity assistants. Definitely a highlight of my year and worth a read if you're in (or looking to get into) the celebrity space!

READ THE ARTICLE

Copyright © {{right_now.year}}  {{location.name}}, All rights reserved.

Email me at:
{{location.email}}

Want to change how you receive these emails?
You can
unsubscribe from this list.