Hi {{contact.first_name}},

We have received your support request:

{{contact.title}} - {{contact.account_name}}

Urgency: {{contact.urgency}}
Type: {{contact.task_type}}
Feature Type: {{contact.feature_type}}

Description:
{{contact.description}}

Your request is now in our queue, and our team will begin working on it shortly. We'll keep you updated on the progress and reach out if we need any further information.

Thank you for reaching out to us.

Best regards,

{{location.name}} Customer Support Team

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