Client Success: New team provides proactive, personalized support

We’re thrilled to officially announce the launch of Info Advantage’s new Client Success team!

This dedicated team - led by Mike Minch and Brittany Tenn - is here to provide proactive, personalized support to ensure you get the most from your technology investments.

As trusted liaisons between our clients and internal teams, Mike and Brittany are committed to building strong relationships, addressing concerns promptly, and helping you fully leverage our solutions to achieve your business goals.

From onboarding and quarterly business reviews to strategic, ongoing guidance, our Client Success team is your partner every step of the way.

Have questions? Feel free to reach out:

Mike Minch: mminch@info-adv.com

Brittany Tenn: btenn@info-adv.com

Are you guilty of clicking “Remind Me Later” on software updates? You’re not alone — but that small delay could have big consequences. In this month’s Tech Tips with Captain Jack, we’re breaking down why skipping updates can leave your devices vulnerable to cyberattacks, performance issues and data loss. Whether you're working remotely or managing a business network, staying current is one of the easiest ways to protect yourself and your team.

Don’t miss Captain Jack’s Cyber Hygiene Update Checklist — a quick, actionable guide to help you stay ahead of threats. From critical system patches to overlooked app updates, we’ll show you how to lock down your digital life before hackers find an open door. Watch now and give your tech the tune-up it deserves.

Windows 10 is near the end of life and most PCs are not capable of running Windows 11. If your business is still relying on outdated hardware, now’s the time to assess, plan and upgrade - before it costs you in downtime, security risks, and lost productivity.

In today’s remote and digital world, how you communicate can make or break your business. The wrong phone system could hurt your budget, frustrate customers, and slow your growth. So, which one should you choose? We break it all down in our latest blog. Know the difference. Run your best.

#RochesterNY #ITPartner #Summertime

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Info Advantage, Inc., 155 Sanford St., Rochester NY 14620