Privacy Policy for Gifty
Effective Date: January 2025
At Gifty, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide while using our app and services. By using Gifty, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information when you use Gifty:
- Personal Information: When you register for an account, we collect your name, email address, and other details necessary for account creation.
- Payment Information: We collect details related to your payment when you place an order. Payments within Lebanon are processed through Whish Pay and Whish Collection services — no credit card required. You may pay using your Whish wallet within the app or through Whish transfer to our mobile number. For users outside Lebanon, we offer alternative payment options upon request.
- Shipping Information: We collect your delivery address when placing an order, so we can ship your customized products.
- Usage Data: We collect information about your interaction with the app, including device information, IP address, and usage patterns, to improve the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Gifty app and services.
- To process your orders, payments, and fulfill your delivery requests.
- To send you updates, promotions, and information regarding your account or orders (you can opt-out of marketing communications).
- To personalize your experience and offer relevant content and advertisements.
- To comply with legal obligations and protect against fraud or misuse of our services.
3. Data Storage and Security
Your data is stored securely on Firebase servers. We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers, such as those handling payment processing and shipping logistics.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order or government investigation.
- Business Transfers: If Gifty is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Your Rights
You have the right to:
- Access and update your personal information by logging into your account.
- Request the deletion of your account and data, subject to any legal obligations.
- Opt-out of marketing communications at any time by following the unsubscribe link in our emails.
6. Cookies
We use cookies to enhance your experience and provide personalized features. Cookies are small files stored on your device that help us remember your preferences and improve our app. You can disable cookies in your device settings, but this may affect the functionality of the app.
7. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party services you access through our app.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy in the app. Your continued use of Gifty after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@mercatorapp.com.