Chapter 1: General Provisions
Article 1 (Purpose)
The purpose of these Terms and Conditions is to prescribe the rights, obligations, responsibilities, and other necessary matters between DomiLabs (hereinafter referred to as the "Company") and the user regarding the use of digital content (hereinafter referred to as "Content") and related services provided online by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms and Conditions are as follows:
1. "Company" refers to an entity engaged in economic activities related to the "Content" industry and providing Content and related services.
2. "User" refers to members and non-members who access the Company's app and use the "Content" and related services provided by the Company in accordance with these Terms and Conditions.
3. "Member" refers to a "User" who has entered into a use contract with the "Company" and has been assigned a User ID, receiving information from the Company continuously and being able to use the services provided by the Company continuously.
4. "Non-member" refers to a person who uses the services provided by the Company without being a "Member."
5. "Content" refers to data or information expressed in symbols, letters, voices, sounds, images, or videos used in information and communications networks under Article 2, Paragraph 1, Item 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., which is produced or processed in electronic form to increase its utility in preservation and use.
6. "ID" refers to an email address consisting of a combination of letters or numbers selected by the "Member" and approved by the "Company" for the identification of the Member and use of services.
7. "PASSWORD" refers to a combination of letters or numbers selected by the "Member" to confirm that they are the Member matching the assigned ID and to protect their privacy.
Article 3 (Provision of Identity Information, etc.)
The Company shall post the contents of these Terms and Conditions, its trade name, and email address on the initial screen of the online service so that users can easily recognize them. However, the Terms and Conditions may be made available to users through a linked screen.
Article 4 (Posting of Terms and Conditions, etc.)
① The Company shall take technical measures so that the "Member" can print the entirety of these Terms and Conditions and verify the contents during the transaction process.
② The Company shall install technical devices so that the "User" can inquire and receive answers regarding the contents of these Terms and Conditions and the Company.
③ Before the "User" agrees to the Terms and Conditions, the Company shall provide a separate linked screen or pop-up screen to seek the User's confirmation for important contents such as cancellation of subscription and refund conditions among the contents set forth in the Terms and Conditions so that the User can easily understand them.
Article 5 (Amendment of Terms and Conditions, etc.)
① The Company may amend these Terms and Conditions within the scope not violating relevant laws such as the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., and the Act on the Regulation of Terms and Conditions.
② If the Company amends the Terms and Conditions, it shall specify the effective date and the reason for the amendment and announce them on the initial screen of the service together with the current Terms and Conditions for a considerable period from 7 days before the effective date, and send the amended Terms and Conditions to existing members by email.
③ If the Company amends the Terms and Conditions, it shall confirm whether the "User" agrees to the application of the amended Terms and Conditions after announcing them. If the "User" does not agree to the application of the amended Terms and Conditions, the Company or the "User" may terminate the Content use contract. In this case, the Company shall compensate for the damages suffered by the "User" due to the termination of the contract.
Article 6 (Interpretation of Terms and Conditions)
Matters not prescribed in these Terms and Conditions and the interpretation thereof shall be governed by the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Digital Content User Protection Guidelines set by the Minister of Culture, Sports and Tourism, and other relevant laws or commercial practices.
Chapter 2: Membership Registration
Article 7 (Membership Registration)
① Membership registration is concluded when the "User" agrees to the contents of the Terms and Conditions and applies for membership.
② The following items must be recorded in the membership application form:
1. Email address and password
2. Nickname, gender, birthday, interest topic, and mobile phone number
③ The Company shall, in principle, accept membership registration for the above application by the "User." However, the Company may not accept applications falling under any of the following items:
1. If the applicant has previously lost membership status under these Terms and Conditions
2. If another person's photo or name is used
3. If false information is recorded or if items required by the Company are not recorded
4. If approval is impossible due to reasons attributable to the User or if the application violates other prescribed matters
Article 8 (Special Provisions for Membership Registration of Minors)
① "Users" under the age of 20 shall have their registration cancelled or disallowed.
Article 9 (Change of Member Information)
① "Members" can view and modify their personal information at any time through the personal information management screen. However, gender cannot be changed directly; if a change is desired, the Member must inquire with the Company.
② If any items recorded at the time of membership application are changed, the "Member" must modify them online or notify the "Company" of the change by email or other methods.
③ The Company shall not be held responsible for any disadvantages caused by not notifying the Company of the changes referred to in Paragraph 2.
Article 10 (Obligations for Management of ID and PASSWORD of "Member")
① The "Member" is responsible for the management of their "ID" and "PASSWORD" and must not allow a third party to use them.
② If a "Member" recognizes that their ID or PASSWORD has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company's instructions.
③ In the case of Paragraph 2, the Company shall not be held responsible for any disadvantages caused by the "Member" failing to notify the Company of the fact or failing to follow the Company's instructions even after notification.
Article 11 (Notification to "Member")
① If the "Company" notifies a "Member," it may be sent to the email address designated by the "Member."
② In the case of notification to all "Members," the Company may replace the notification in Paragraph 1 by posting it on the Company's bulletin board for at least 7 days. However, for matters that have a significant impact on the "Member's" own transaction, notification shall be made as in Paragraph 1.
Article 12 (Withdrawal from Membership and Loss of Qualification, etc.)
① A "Member" may request withdrawal from the Company at any time, and the Company shall process the withdrawal immediately.
② If a "Member" falls under any of the following reasons, the Company may restrict or suspend membership qualification:
1. If false information was registered at the time of application
2. If the Member fails to pay the service fee or other debts related to the use of the Company's services by the due date
3. If the Member threatens the order of electronic commerce by interfering with another person's use of the Company's services or stealing their information
4. If the Member performs acts prohibited by laws or these Terms and Conditions or contrary to public order and morals using the Company
③ If the same act is repeated twice or more or if the cause is not corrected within 30 days after the Company restricts or suspends membership qualification, the Company may cause the Member to lose their qualification.
④ If the Company causes a Member to lose their qualification, the membership registration shall be cancelled. In this case, the Company shall notify the "Member" and grant an opportunity for explanation by setting a period of at least 30 days before cancelling the membership registration.
Chapter 3: Content Use Contract
Article 13 (Posting of Contents of "Content", etc.)
① The Company shall clearly display the following items on the initial screen of use or the packaging of the "Content":
1. Name of the "Content"
2. Contents, usage method, usage fee, and other usage conditions of the "Content"
② The Company shall provide the "User" with information on available devices for each "Content" and minimum technical specifications required for use during the contract conclusion process.
Article 14 (Formation of Use Contract, etc.)
① The "User" applies for use through the following or similar procedures provided by the "Company." The Company provides information on each item so that the "User" can accurately understand and transact without mistake or error before concluding the contract:
1. Viewing and selecting the "Content" list
2. Entering name, address, phone number (or mobile phone number), email address, etc.
3. Confirming contents related to the Terms and Conditions and measures taken by the Company for "Content" for which subscription cannot be cancelled
4. Indicating agreement to these Terms and Conditions and confirmation or refusal of the matters in Item 3 (e.g., mouse click)
5. Confirming application for use of "Content" or agreeing to the Company's confirmation
6. Selecting the payment method
② The Company may not accept or may reserve acceptance if the "User's" application for use falls under any of the following items:
1. If it is not a real name or if another person's name is used
2. If false information is recorded or if items required by the Company are not recorded
3. If a minor intends to use "Content" prohibited by the Youth Protection Act
4. If there is no capacity in service-related facilities or if there are technical or business problems
Article 15 (Special Provisions for Use Contract of Minors)
If a minor user under the age of 20 intends to use a paid service, the Company shall take measures to notify before concluding the contract that the minor themselves or their legal representative may cancel the contract if consent from a legal representative such as a parent is not obtained or if ratification is not obtained after the contract is concluded.
Article 16 (Acknowledgment of Receipt, Change, and Cancellation of Application for Use)
① If there is an application for use from the "User," the Company shall send an acknowledgment of receipt to the "User."
② The "User" who received the acknowledgment of receipt may request a change or cancellation of the application for use immediately after receiving it if there is a discrepancy in intention, and the Company must process it accordingly without delay if requested before providing the service. However, if the payment has already been made, the provisions of Article 27 concerning cancellation of subscription, etc., shall apply.
Article 17 (Obligations of the "Company")
① The Company shall faithfully exercise its rights and fulfill its obligations prescribed by laws and these Terms and Conditions.
② The Company shall maintain a security system for personal information protection (including credit information) so that "Users" can safely use the "Content," and shall announce and comply with the personal information protection policy.
③ The Company shall take measures so that the "User" can check the use of Content and its payment history at any time.
④ The Company shall process opinions or complaints raised by the "User" regarding the use of Content without delay if they are deemed justified. The process and results shall be communicated to the User through bulletin boards or email.
⑤ The Company shall compensate for the damages suffered by the "User" due to the violation of obligations set forth in these Terms and Conditions.
Article 18 (Obligations of the "User")
① The "User" must not perform the following acts:
1. Recording false information when applying or changing
2. Stealing another person's information
3. Changing information posted by the "Company"
4. Sending or posting information (computer programs, etc.) prohibited by the "Company"
5. Infringing on intellectual property rights such as copyrights of the "Company" and other third parties
6. Damaging the reputation or interfering with the business of the "Company" or other third parties
7. Disclosing or posting obscene or violent messages, writings, images, sounds, or other information contrary to public order and morals in the Company's app
8. Other illegal or unfair acts
② The "User" must comply with relevant laws, the provisions of these Terms and Conditions, usage guides, precautions announced regarding "Content," and matters notified by the "Company," and must not perform other acts that interfere with the Company's business.
Article 19 (Payment Methods)
Payment for the use of "Content" can be made by any of the following available methods. However, the Company shall not collect any additional fees under any pretext regarding the User's payment method.
1. Payment by App Store
2. Online bank transfer
3. Payment by points provided by the "Company" such as mileage
4. Payment by gift certificates with which the "Company" has a contract or which the "Company" recognizes
5. Payment by other electronic payment methods, etc.
Article 20 (Provision and Suspension of Content Service)
① In principle, Content services are provided 24 hours a day, year-round.
② The Company may temporarily suspend the provision of Content services in the event of maintenance, inspection, replacement, or breakdown of information and communications facilities such as computers, communication failure, or significant operational reasons. In this case, the Company shall notify the "User" in the manner prescribed in Article 11 [Notification to "Member"]. However, if there are unavoidable reasons why the Company cannot notify in advance, it may notify afterward.
③ The Company shall compensate for the damages suffered by the "User" due to the temporary suspension of the provision of Content services without a significant reason. However, this shall not apply if the Company proves that there is no intent or negligence.
④ The Company may conduct regular inspections if necessary for the provision of Content services, and the time for regular inspections shall be as announced on the service provision screen.
⑤ If it becomes impossible to provide Content services due to the conversion of business items, abandonment of business, integration between companies, etc., the Company shall notify the "User" in the manner prescribed in Article 11 [Notification to "Member"] and compensate the "User" according to the conditions originally suggested by the Company. However, if the Company does not notify the compensation standards or if the notified standards are not appropriate, the User's mileage or points shall be paid to the "User" in kind or cash.
Article 21 (Change of Content Service)
① The Company may change the Content services it provides according to operational and technical needs if there is a significant reason.
② If the Company changes the contents, usage method, and usage time of Content services, it shall post the reasons for change, the contents of the Content services to be changed, and the provision date on the initial screen of the relevant content for at least 7 days before the change.
③ In the case of Paragraph 2, if the changed contents are significant or disadvantageous to the "User," the Company shall notify the "User" receiving the relevant Content service in the manner prescribed in Article 11 [Notification to "Member"] and obtain consent. In this case, the Company shall provide the service before the change to "Users" who refuse to consent. However, if providing such service is impossible, the contract may be terminated.
④ The Company shall compensate for the damages suffered by the "User" due to the change of services under Paragraph 1 and the termination of the contract under Paragraph 3.
Article 22 (Provision of Information and Posting of Advertisements)
① The Company may provide "Members" with various information deemed necessary for the "User" while using the Content by means of announcements or email. However, the "Member" may refuse to receive it at any time by email, etc.
② If the Company intends to transmit the information referred to in Paragraph 1 by phone or facsimile, it shall do so after obtaining prior consent from the "Member."
③ The Company may post advertisements on the content screen, website, email, etc., in connection with the provision of Content services. "Members" who receive emails containing advertisements may refuse to receive them by notifying the Company.
Article 23 (Deletion of Posts)
① If a post on the bulletin board contains media harmful to youth in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Company shall delete it without delay. However, this shall not apply to bulletin boards that can only be used by "Users" aged 19 or older.
② A person whose legal interests have been infringed upon by information posted on bulletin boards, etc., operated by the Company may request the Company to delete the information or post a rebuttal. In this case, the Company shall take necessary measures without delay and immediately notify the applicant.
Article 24 (Ownership of Copyrights, etc.)
① Copyrights and other intellectual property rights for works created by the Company shall belong to the Company.
② Copyrights and other intellectual property rights for works provided by partnership contracts among the services provided by the Company shall belong to the respective provider.
③ The "User" must not use the information for which intellectual property rights belong to the Company or the provider obtained by using the services provided by the Company for commercial purposes or allow a third party to use it by reproduction, transmission, publication, distribution, broadcasting, or other methods without prior consent from the Company or the provider.
④ The Company shall obtain permission from the relevant "User" when using the User's works according to the agreement.
Article 25 (Privacy Protection)
① The Company may collect the minimum information necessary for the User's use of Content in addition to the items recorded in the application form in Article 7, Paragraph 2. For this purpose, the "User" must faithfully notify the truth regarding matters inquired by the Company.
② When the Company collects "personal information" by which the "User" can be personally identified, it shall obtain consent from the relevant "User."
③ The Company must not use information provided by the "User" in an application for use, etc., and information collected under Paragraph 1 for purposes other than the intended purpose or provide it to a third party without consent from the relevant "User," and the Company shall bear all responsibility for any violation. However, the following cases are exceptions:
1. If provided in a form that cannot identify a specific individual as necessary for statistics preparation, academic research, or market research
2. If necessary for fee settlement according to the provision of "Content"
3. If necessary for identity verification to prevent theft
4. If there are unavoidable reasons required by the provisions of the Terms and Conditions or laws
④ If the Company needs to obtain consent from the "User" under Paragraphs 2 and 3, it must specify and notify the identity of the personal information manager (affiliation, name, and phone number or other contact information), purpose of collection and use of information, and matters related to information provision to third parties (recipient, purpose of provision, and contents of information to be provided) as prescribed by Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
⑤ The "User" may arbitrarily withdraw the consent in Paragraph 3 at any time.
⑥ The "User" may at any time request to view and correct errors in their "personal information" held by the Company, and the Company shall be obligated to take necessary measures without delay. If the "User" requests correction of an error, the Company shall not use the relevant "personal information" until the error is corrected.
⑦ For privacy protection, the Company shall limit and minimize the number of managers and shall be responsible for the damages suffered by the "User" due to loss, theft, leakage, or falsification of the "User's" "personal information," including credit cards and bank accounts.
⑧ The Company or a person who received "personal information" from it may use the "personal information" within the scope consented to by the "User" and shall destroy the relevant "personal information" without delay when the purpose is achieved.
⑨ The Company shall endeavor to protect the "User's" "personal information" as prescribed by relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Regarding the protection and use of "personal information," relevant laws and the Company's personal information protection policy shall apply.
Chapter 4: Cancellation of Subscription, Termination of Content Use Contract, and Restriction of Use
Article 26 (Cancellation of Subscription and Termination of Contract by "User")
① A "User" who has entered into a contract regarding the use of "Content" with the Company may cancel the subscription within 7 days from the date of receiving the acknowledgment of receipt. However, the "User's" right to cancel the subscription may be restricted if the Company takes any of the following measures:
1. If facts about "Content" for which subscription cannot be cancelled are included in the display items
2. If trial products were provided
3. If methods such as temporary or partial use were provided
② The "User" may cancel or terminate the Content use contract within 3 months from the date of being supplied with the "Content" or within 30 days from the date they knew or could have known the fact if any of the following reasons exist:
1. If the "Content" agreed upon in the use contract is not provided
2. If the "Content" provided is different from or significantly different from displays, advertisements, etc.
3. If normal use is significantly impossible due to other defects in the "Content"
③ Cancellation of subscription in Paragraph 1 and cancellation or termination of the contract in Paragraph 2 shall take effect when the "User" expresses their intention to the Company by phone, email, or facsimile.
④ The Company shall reply to the "User" without delay after receiving the expression of intention to cancel the subscription or cancel or terminate the contract expressed by the "User" according to Paragraph 3.
⑤ Before expressing the intention to cancel or terminate the contract for the reasons in Paragraph 2, the "User" may set a considerable period and request a cure for defects in the complete "Content" or service use.
Article 27 (Effect of Cancellation of Subscription and Termination of Contract by "User")
① The Company shall refund the payment in the same way as the payment was made within 3 business days from the date the "User" expressed their intention to cancel the subscription or from the date the Company replied to the "User" regarding the expression of intention to cancel or terminate the contract, and if refunding in the same way is impossible, it shall notify in advance. In this case, if the Company delays the refund to the "User," it shall pay delayed interest calculated by multiplying the delay period by the delayed interest rate set and announced by the Fair Trade Commission.
② If the Company refunds according to Paragraph 1, it may deduct the amount corresponding to the benefit obtained by the "User" from using the service and refund the balance.
③ In refunding the above payment, if the "User" paid for goods, etc., with a payment method such as a credit card or electronic money, the Company shall request the business provider that provided the payment method to stop or cancel the claim for the payment of goods, etc., without delay. However, this may not apply if the deduction in Paragraph 2 is necessary.
④ If the "Company," "person who received the payment for Content, etc.," or "person who concluded the Content use contract with the User" are not the same person, each shall be jointly and severally liable for the fulfillment of obligations related to the refund of payment due to cancellation of subscription or cancellation or termination of the contract.
⑤ The Company shall not claim a penalty or damages from the "User" for the reason of cancellation of subscription. However, the "User's" cancellation or termination of the contract shall not affect the claim for damages.
Article 28 (Termination of Contract and Restriction of Use by Company)
① If a "User" performs an act prescribed in Article 12, Paragraph 2, the Company may cancel or terminate the contract without prior notice or restrict the use of services for a set period.
② Cancellation or termination in Paragraph 1 shall take effect when the "Company" expresses its intention to the "User" according to its designated notification method.
③ Regarding the Company's cancellation, termination, and restriction of use, the "User" may file an objection according to the procedure set by the Company. In this case, if the Company recognizes that the objection is justified, the Company shall immediately resume the use of services.
Article 29 (Effect of Termination of Contract by Company)
The effect of cancellation or termination of the use contract due to reasons attributable to the "User" shall follow Article 27. However, the Company shall refund the payment in the same way as the payment was made within 7 business days from the date it expressed its intention to cancel or terminate the contract to the "User."
Chapter 5: Erroneous Payments, Damage Compensation, etc.
Article 30 (Erroneous Payments)
① If an erroneous payment occurs, the Company must refund the full amount of the erroneous payment in the same way as the payment for use was made. However, if refunding in the same way is impossible, it shall notify in advance.
② If an erroneous payment occurs due to reasons attributable to the Company, the Company shall refund the full amount of the erroneous payment regardless of contract costs, fees, etc. However, if an erroneous payment occurs due to reasons attributable to the "User," the cost required for the Company to refund the erroneous payment shall be borne by the "User" within a reasonable range.
③ If the Company refuses to refund an erroneous payment claimed by the "User," it shall bear the responsibility to prove that the usage fee was properly charged.
④ The Company shall process the refund procedure for erroneous payments according to the Digital Content User Protection Guidelines.
Article 31 (Compensation for User Damage Due to Content Defects, etc.)
The Company shall process matters concerning the standards, scope, method, and procedure of compensation for user damage due to content defects, etc., according to the Digital Content User Protection Guidelines.
Article 32 (Exemption Clause)
① If the Company cannot provide "Content" due to natural disasters or equivalent force majeure, it shall be exempted from responsibility for providing "Content."
② The Company shall not be held responsible for obstacles in the use of Content caused by reasons attributable to the "User."
③ The Company shall not be held responsible for the reliability, accuracy, etc., of information, materials, or facts posted by the "Member" in connection with the "Content."
④ The Company shall not be held responsible for disputes, etc., occurring between "Users" or between a "User" and a third party mediated by the "Content."
Article 33 (Dispute Resolution) In the event of a dispute, the Company shall take appropriate and prompt measures by reflecting justified opinions or complaints raised by the "User." However, if prompt processing is difficult, the Company shall notify the "User" of the reason and the processing schedule.
These Terms and Conditions shall take effect from July 1, 2021.