Privacy Policy
Effective Date: [Insert Date]
PixandRix (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
1. Information We Collect
We may collect:
- Personal Information: Name, email, phone number, and delivery addresses you provide.
- Location Data: Precise or approximate location (with your permission) to enable features like live tracking, nearby stores, and accurate delivery.
- Usage & Device Data: App interactions, device model, operating system, unique identifiers, crash and performance data.
- Media: Photos you choose to upload (e.g., profile, delivery proof).
- Notifications Tokens: Device tokens used to deliver push notifications and updates.
2. How We Use Your Information
- Provide and operate core App features (ordering, courier tracking, delivery management).
- Send service messages and push notifications about order status and important updates.
- Improve performance, safety, and reliability; detect, prevent, and respond to fraud or abuse.
- Provide customer support and communicate about your account or requests.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Delivery Partners/Couriers to fulfill your orders.
- Service Providers that process data on our behalf (e.g., cloud hosting, analytics, messaging).
- Authorities when required by law or to protect rights, safety, and security.
4. Third-Party Services
We use trusted third-party services that have their own privacy policies. These may include (without limitation):
- Google Firebase (Authentication, Cloud Firestore/Database, Cloud Storage, Cloud Messaging)
- Google Maps Platform (maps, geolocation, geocoding)
Learn more:
5. Your Choices & Rights
- Access/Update: You may access and update certain account information within the App.
- Location: You can enable/disable location sharing in your device settings; some features may not function without it.
- Notifications: Control push notifications in your device settings.
- Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.
6. Data Security & Retention
We implement administrative, technical, and physical safeguards designed to protect your information. We retain data only as long as necessary for the purposes described in this Policy or as required by law.
7. Children’s Privacy
Our App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. International Users
Your information may be transferred to and processed on servers located outside your country. We take steps to ensure appropriate protections are in place consistent with applicable laws.
9. Changes to This Policy
We may update this Policy from time to time. The updated version will be posted here with a new “Effective Date.” Your continued use of the App means you accept the updated Policy.
10. Contact Us
If you have questions or requests related to this Privacy Policy, please contact us:
Email: support@pixandrix.com
Address: [Insert Company Address]