Contact support
For help with ChoirKey, please email us with a short description of the issue, your device model, and the choir or library you are trying to access.
Common questions
I can’t access my choir library
Please check that you have entered the correct Choir Key. If you are unsure, contact your choir administrator or rehearsal leader.
Audio or scores are not loading
Check your internet connection and available device storage. If the problem continues, close and reopen the app, then try again.
Playback is not working
Make sure your device is not muted and that the volume is turned up. If using Bluetooth headphones or speakers, try disconnecting them temporarily.
I need access for my choir
Email info@choirkey.com and include your choir name, approximate number of singers, and the repertoire you would like to support.
Privacy
ChoirKey only collects information needed to provide access to choir libraries and app functionality. We do not sell personal data.
If you have questions about privacy or data deletion, contact info@choirkey.com.
App Store support
This page is the official support page for ChoirKey on the App Store.
- Support email: info@choirkey.com
- App name: ChoirKey
- Developer: ChoirKey