Effective Date: April 19, 2026
BlueShadow ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and profile photo provided during account registration.
- User-Generated Content: Videos, photos, incident reports, case reports, comments, and chat messages you create within the app.
- Location Data: Location information you voluntarily provide when filing reports. We do not track your location in the background.
- Device Information: Device type, operating system, unique device identifiers, and app version.
- Usage Data: Information about how you interact with the app, including features used and time spent.
- Camera and Microphone: Access to your device camera and microphone for live streaming, photo capture, and video recording features. This access is only used when you actively initiate these features.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain app services
- Store and manage your incident and case reports
- Enable communication between users through messaging and live streaming
- Connect users with legal resources and AI-powered legal assistance
- Send push notifications about relevant activity (new messages, live streams, reports)
- Improve and optimize the app experience
- Ensure safety and security of the platform
3. Data Storage and Security
Your data is stored securely using Google Firebase infrastructure, which provides encryption in transit and at rest. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your consent: When you explicitly authorize sharing.
- Legal requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, safety, or property of BlueShadow, our users, or the public.
- Service providers: With trusted third-party services that help us operate the app (e.g., Firebase, LiveKit for streaming), subject to confidentiality obligations.
5. Third-Party Services
Our app uses the following third-party services that may collect information:
- Google Firebase (authentication, database, storage, analytics)
- LiveKit (live streaming infrastructure)
- Expo Push Notifications (notification delivery)
Each of these services has its own privacy policy governing the use of your information.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Update or correct your personal information through the app settings
- Delete your account and associated data by contacting us
- Opt out of push notifications through your device settings
- Control camera and microphone permissions through your device settings
7. Children's Privacy
BlueShadow is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the app. Your continued use of the app after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
BlueShadow Technologies
Email: support@blueshadowapp.com
Website: www.blueshadowapp.com