Privacy statement Users VersTrade BV
VersTrade collects Information about you, the
User of this Website and/or Application via the Website
and/or the
online Application.
In this Privacy Statement you can read which
Information is collected by VersTrade, for what purposes this
Information is
used and for what period this Information is stored.
VersTrade ensures that the Information is collected,
processed
and stored
carefully and in accordance with the legal provisions .
Article 1 Definitions
Account the customer account created by the Customer on the
Platform.
Customer the (legal) person who places an order with a
Supplier via the Platform.
Application The VersTrade Application, which can be
downloaded from the
Appstore and the Google
Playstore.
This Privacy Statement applies to all
downloadable versions of the Application.
User All persons who use the Website and/or Application.
This
also includes Suppliers and (potential) Customers.
Information All data (including personal data) and
information about
Users
that is collected, processed and stored by VersTrade.
Supplier any (legal) person who offers Products via the
Platform.
Platform the VersTrade online environment on which Suppliers
can offer their Products and Customers can order Products.
The Platform is
owned by VersTrade.
Products cooling products, frozen products, fresh products,
dry
products or other
types of products that are ordered by the Customer via the
Platform,
including
the packaging of that product.
VersTrade VersTrade Nederland BV, located at Computerweg 16,
3542 DR in
Utrecht, registered in the trade register of the Chamber of
Commerce
under number 77266560. VersTrade is the owner of the Platform
and
distributor of orders placed.
Website www.versrade.nl
Article 2 VersTrade
VersTrade is the owner of the Website and Application.
VersTrade is an online Platform
on which Suppliers can offer their Products and Customers can
order Products.
In order to optimize this process, VersTrade collects,
processes and
stores
Information from Users of the Website and/or Application.
This Information is
collected, processed and stored in accordance with this
Privacy
Statement.
VersTrade is
responsible for the way in which this is done.
Article 3 Manual information collection
VersTrade collects information both manually and
automatically.
This is almost only done
manually if
VersTrade customer service is contacted.
During this contact, customer service will need various
information to
be able to answer your question or to register and handle
complaint.
The
processing of this Information is necessary for the
representation of VersTrade's legitimate interests, namely
optimizing
the customer service that VersTrade
offers you.
The Information collected for this purpose is stored in
VersTrade's computer system and will be used for the purposes
stated in
this Privacy Statement.
If the relevant Information is important in the context of
customer
satisfaction, this
Information can be used for evaluation purposes and customer
satisfaction surveys.
Article 4 Information Collected Automatically
VersTrade automatically collects Information about
your surfing behavior during your visit to the Website and
your use of
the Application, both via the Application and via the Website.
This
Information consists of your IP address, the type of browser
you use,
the
computer system you use and which pages you visit on the
Website and/or
Application.
VersTrade needs this information in order to
optimize and secure the Website and the Application.
VersTrade can also use this information
to adapt the services to your wishes as well as possible.
For statistical studies
that VersTrade uses for evaluation purposes, the collected
Information
can also be used
In that case, this Information will be anonymized in such a
way that it
can no longer
be traced back to you.
Article 5 Account
In order to be able to use the VersTrade Platform, Suppliers
obtain a
sales account and (potential) Customers must create an
Account.
When
creating a sales account or an Account, various information
is
requested such as your first name, last name, company name,
e-mail
address, telephone number and
various company information such as the VAT number and a
Chamber of
Commerce number.
This also
asks for personal data, namely the contact details of the
contact
person.
You can adjust this Information yourself at any time in your
Account or
sales account.
The Information requested is mainly used for practical
reasons, namely
the
contacting the Supplier and/or the Customer after the order
has been
placed.
VersTrade
may need to contact you regarding the delivery time and the
delivery
itself.
It is also possible that the contact details are shared with
an
external carrier,
only for the delivery of the order you have placed.
This Information, and the sharing
thereof with an external carrier, is therefore necessary for
the
execution of the
agreement that you conclude via the Platform.
Information that is provided when creating
an account, Information that you add later and Information
that
is provided via other functionalities, is also stored in the
computer
system of
VersTrade.
VersTrade can, when you are logged in to the Account, draw
your
attention to special
offers and previously ordered Products.
Article 6 Information Provided
When you are logged in to the Website and/or Application, you
can place
an order.
VersTrade
uses the Information
you have provided via your Account to process and deliver
this order.
This Information is necessary for the delivery and
billing of your order.
VersTrade also collects Information about the content of
orders in
order to provide both Buyers
and Suppliers with insight into previous purchases.
You can
also view this Information yourself on your Account.
When processing this Information, VersTrade has a
legitimate interest in optimizing the service.
VersTrade may also use the Information in the event of a
recall.
When you
has ordered a product that is subject to a recall, VersTrade
will
contact you to discuss the relevant procedure with you.
VersTrade has
a legitimate interest in processing this Information to
prevent an
unsafe situation from arising and to protect its Customers.
If it is found that the services of VersTrade are being
misused,
VersTrade
can also use the Information in question to prevent
the services of VersTrade from being used in the future.
In that case, VersTrade can
(temporarily) block your Account and store your data in the
system to
prevent you from creating a new Account.
This processing of Information is in
in that case necessary for the representation of VersTrade's
legitimate
interest to
prevent misuse of VersTrade services.
Article 7 Newsletters
If you have registered to receive newsletters from VersTrade,
VersTrade will use the email address you provided to send the
Newsletter.
VersTrade may also request additional information such as
your position
within the company and your gender in order to personalize
the
newsletter.
This data
is processed for marketing purposes based on
VersTrade's legitimate interest in sending a newsletter.
If you no longer wish to
receive the newsletter, you can unsubscribe at any time from
receiving
the newsletter.
Article 8 Customer profile
A customer profile is created with the information that
VersTrade
collects about you.
Based on this
customer profile, VersTrade can tailor its marketing to you
as well as
possible.
For example,
VersTrade can bring
special offers to your attention by means of e-mail messages,
the
Website, the Application or via the websites of third parties.
The following Information is collected for this purpose:
– The Products ordered by you
– The functionalities you use
– Your surfing behavior on the Website and/or Application
– Data collected using cookies.
This use of your Information only takes place if you has
permission to
do so
given.
Permission granted can be withdrawn at any time by sending an
email
to customerservice@versrade.nl.
Article 9 Cookies
If VersTrade collects information through cookies,
the VersTrade Cookie Policy also applies in addition to this
Privacy
Statement.
In the Cookie Policy you will find which types of
cookies are used and for what purposes.
Article 10 Quality of service
In order to improve the quality of service, VersTrade may use
your
Information
for statistical research.
The Information used for this statistical research
is anonymized in such a way that this Information cannot be
traced back
to you.
The
legitimate interest that VersTrade has in conducting this
statistical
research is the
interest in improving the quality of the service.
VersTrade strives to
continuously improve services, the Website and the
Application so that
VersTrade
can always deliver the best quality.
Article 11 Sharing Information
VersTrade will not provide Information to third parties for
marketing
purposes.
It is possible
, however, that Information is shared with third parties in
the context
of technical aspects
of the Website and/or Application.
You can think of third parties with whom VersTrade
has an agreement that must protect the Information by taking
technical
and
organizational measures or third parties that function as an
external
carrier
for VersTrade.
VersTrade can share your Information with third parties if
you have
given permission for this yourself
or if this information has been anonymized in such a way that
this
Information cannot
be traced back to you or if the law and/or jurisprudence
requires this
from VersTrade.
VersTrade is responsible for this Privacy Statement.
This Privacy Statement
only applies to Information obtained and collected via the
customer
service, the Website and the
VersTrade Application.
VersTrade is not responsible and not
liable for the operation and/or content of services and/or
websites of
third parties.
Article 12 Retention of Information
The Information stored by VersTrade is not kept longer than
is necessary to achieve the purposes.
Article 13 Security of Information
VersTrade has taken appropriate technical and organizational
measures
to protect your
Information against loss and against any form of unlawful
processing.
VersTrade makes every effort to protect your Information as
well as
possible.
If,
nevertheless, Information from you is unlawfully processed,
VersTrade
will inform you
of this as soon as possible.
Article 14 Right of inspection
You have the right to submit a request for access to the
processing of your personal data.
If VersTrade processes your personal data,
VersTrade will provide you with a copy of the personal data
that
VersTrade
processes about you.
Article 15 Right to rectification
If VersTrade processes your personal data, you have the right
to submit
a request for
rectification of incorrect personal data concerning you.
You also
have the right to supplement your personal data for
completeness.
Article 16 Right to be forgotten
You have the right to submit a request to have
personal data concerning you deleted.
If the request is granted, VersTrade will delete your
personal data.
Article 17 Right to restriction
You can submit a request to restrict your personal data.
If the request
is granted, VersTrade will not
further process your personal data during the restriction
period unless
this is permitted by law.
Article 18 Right to object
You have the right to object to the processing of your
personal data.
When
assessing your objection, your privacy interest will be
weighed up
against
VersTrade's business interests.
If your privacy interest outweighs VersTrade's
business interests, VersTrade will not
process your personal data any further.
Article 19 Right to data portability
You have the right to submit a request for data portability.
VersTrade will make the
data covered by this right available to you so that you can
transfer it to a third party.
Article 20 Submitting a request
If you want to make use of your rights under the privacy
legislation
and you therefore
want to submit a request based on Article 14, Article 15,
Article 16,
Article 17, Article 18,
and Article 19 of this Privacy Statement, you can submit this
request
by email. send an e-mail to
customerservice@versrade.nl or via the contact form on the
Website.
VersTrade will respond to your request as soon as possible
and will do
so no later than one
month after you have submitted your request.
In the unlikely event that VersTrade needs more time
to respond to your request, you will be notified.
Article 21 Amendments
If this Privacy Statement is changed, you will be notified
via the
VersTrade Website and/or Application.
Article 22 Questions?
If, after reading this Privacy Statement, you still have
questions
about the Information that
VersTrade collects, processes and stores about you, please
contact
VersTrade customer service via klantenservice@verstrade.nl or
via the
contact form on
the Website.