Privacy statement Users VersTrade BV


VersTrade collects Information about you, the
User of this Website and/or Application via the Website and/or the online Application. In this Privacy Statement you can read which
Information is collected by VersTrade, for what purposes this Information is
used and for what period this Information is stored. VersTrade ensures that the Information is collected, processed and stored
carefully and in accordance with the legal provisions .


Article 1 Definitions


Account the customer account created by the Customer on the Platform.
Customer the (legal) person who places an order with a
Supplier via the Platform.
Application The VersTrade Application, which can be downloaded from the Appstore and the Google
Playstore. This Privacy Statement applies to all
downloadable versions of the Application.
User All persons who use the Website and/or Application. This
also includes Suppliers and (potential) Customers.
Information All data (including personal data) and information about Users
that is collected, processed and stored by VersTrade.
Supplier any (legal) person who offers Products via the Platform.
Platform the VersTrade online environment on which Suppliers
can offer their Products and Customers can order Products. The Platform is
owned by VersTrade.
Products cooling products, frozen products, fresh products, dry products or other
types of products that are ordered by the Customer via the Platform, including
the packaging of that product.
VersTrade VersTrade Nederland BV, located at Computerweg 16, 3542 DR in
Utrecht, registered in the trade register of the Chamber of Commerce
under number 77266560. VersTrade is the owner of the Platform and
distributor of orders placed.
Website www.versrade.nl


Article 2 VersTrade


VersTrade is the owner of the Website and Application. VersTrade is an online Platform
on which Suppliers can offer their Products and Customers can
order Products. In order to optimize this process, VersTrade collects, processes and stores
Information from Users of the Website and/or Application. This Information is
collected, processed and stored in accordance with this Privacy Statement. VersTrade is
responsible for the way in which this is done.


Article 3 Manual information collection


VersTrade collects information both manually and automatically.
This is almost only done manually if
VersTrade customer service is contacted. During this contact, customer service will need various information to
be able to answer your question or to register and handle complaint. The
processing of this Information is necessary for the
representation of VersTrade's legitimate interests, namely optimizing the customer service that VersTrade
offers you. The Information collected for this purpose is stored in
VersTrade's computer system and will be used for the purposes stated in this Privacy Statement.
If the relevant Information is important in the context of customer satisfaction, this
Information can be used for evaluation purposes and customer satisfaction surveys.


Article 4 Information Collected Automatically


VersTrade automatically collects Information about
your surfing behavior during your visit to the Website and your use of the Application, both via the Application and via the Website. This
Information consists of your IP address, the type of browser you use, the
computer system you use and which pages you visit on the Website and/or Application.
VersTrade needs this information in order to
optimize and secure the Website and the Application. VersTrade can also use this information
to adapt the services to your wishes as well as possible. For statistical studies
that VersTrade uses for evaluation purposes, the collected Information can also be used
In that case, this Information will be anonymized in such a way that it can no longer
be traced back to you.


Article 5 Account


In order to be able to use the VersTrade Platform, Suppliers obtain a
sales account and (potential) Customers must create an Account. When
creating a sales account or an Account, various information is
requested such as your first name, last name, company name, e-mail address, telephone number and
various company information such as the VAT number and a Chamber of Commerce number. This also
asks for personal data, namely the contact details of the contact person.
You can adjust this Information yourself at any time in your Account or sales account.
The Information requested is mainly used for practical reasons, namely the
contacting the Supplier and/or the Customer after the order has been placed. VersTrade
may need to contact you regarding the delivery time and the delivery itself.
It is also possible that the contact details are shared with an external carrier,
only for the delivery of the order you have placed. This Information, and the sharing
thereof with an external carrier, is therefore necessary for the execution of the
agreement that you conclude via the Platform. Information that is provided when creating
an account, Information that you add later and Information that
is provided via other functionalities, is also stored in the computer system of
VersTrade.
VersTrade can, when you are logged in to the Account, draw your attention to special
offers and previously ordered Products.


Article 6 Information Provided


When you are logged in to the Website and/or Application, you can place an order. VersTrade
uses the Information
you have provided via your Account to process and deliver this order. This Information is necessary for the delivery and
billing of your order.
VersTrade also collects Information about the content of orders in order to provide both Buyers
and Suppliers with insight into previous purchases. You can
also view this Information yourself on your Account. When processing this Information, VersTrade has a
legitimate interest in optimizing the service.
VersTrade may also use the Information in the event of a recall. When you
has ordered a product that is subject to a recall, VersTrade will
contact you to discuss the relevant procedure with you. VersTrade has
a legitimate interest in processing this Information to prevent an
unsafe situation from arising and to protect its Customers.
If it is found that the services of VersTrade are being misused, VersTrade
can also use the Information in question to prevent
the services of VersTrade from being used in the future. In that case, VersTrade can
(temporarily) block your Account and store your data in the system to
prevent you from creating a new Account. This processing of Information is in
in that case necessary for the representation of VersTrade's legitimate interest to
prevent misuse of VersTrade services.


Article 7 Newsletters


If you have registered to receive newsletters from VersTrade,
VersTrade will use the email address you provided to send the
Newsletter. VersTrade may also request additional information such as your position
within the company and your gender in order to personalize the newsletter. This data
is processed for marketing purposes based on
VersTrade's legitimate interest in sending a newsletter. If you no longer wish to
receive the newsletter, you can unsubscribe at any time from receiving the newsletter.


Article 8 Customer profile


A customer profile is created with the information that VersTrade collects about you. Based on this
customer profile, VersTrade can tailor its marketing to you as well as possible. For example,
VersTrade can bring
special offers to your attention by means of e-mail messages, the Website, the Application or via the websites of third parties.
The following Information is collected for this purpose:
– The Products ordered by you
– The functionalities you use
– Your surfing behavior on the Website and/or Application
– Data collected using cookies.
This use of your Information only takes place if you has permission to do so
given. Permission granted can be withdrawn at any time by sending an email
to customerservice@versrade.nl.


Article 9 Cookies


If VersTrade collects information through cookies,
the VersTrade Cookie Policy also applies in addition to this Privacy Statement. In the Cookie Policy you will find which types of
cookies are used and for what purposes.
Article 10 Quality of service
In order to improve the quality of service, VersTrade may use your Information
for statistical research. The Information used for this statistical research
is anonymized in such a way that this Information cannot be traced back to you. The
legitimate interest that VersTrade has in conducting this statistical research is the
interest in improving the quality of the service. VersTrade strives to
continuously improve services, the Website and the Application so that VersTrade
can always deliver the best quality.


Article 11 Sharing Information


VersTrade will not provide Information to third parties for marketing purposes. It is possible
, however, that Information is shared with third parties in the context of technical aspects
of the Website and/or Application. You can think of third parties with whom VersTrade
has an agreement that must protect the Information by taking technical and
organizational measures or third parties that function as an external carrier
for VersTrade.
VersTrade can share your Information with third parties if you have given permission for this yourself
or if this information has been anonymized in such a way that this Information cannot
be traced back to you or if the law and/or jurisprudence requires this from VersTrade.
VersTrade is responsible for this Privacy Statement. This Privacy Statement
only applies to Information obtained and collected via the customer service, the Website and the
VersTrade Application. VersTrade is not responsible and not
liable for the operation and/or content of services and/or websites of third parties.


Article 12 Retention of Information


The Information stored by VersTrade is not kept longer than
is necessary to achieve the purposes.


Article 13 Security of Information


VersTrade has taken appropriate technical and organizational measures to protect your
Information against loss and against any form of unlawful processing.
VersTrade makes every effort to protect your Information as well as possible. If,
nevertheless, Information from you is unlawfully processed, VersTrade will inform you
of this as soon as possible.


Article 14 Right of inspection


You have the right to submit a request for access to the
processing of your personal data. If VersTrade processes your personal data,
VersTrade will provide you with a copy of the personal data that VersTrade
processes about you.


Article 15 Right to rectification


If VersTrade processes your personal data, you have the right to submit a request for
rectification of incorrect personal data concerning you. You also
have the right to supplement your personal data for completeness.


Article 16 Right to be forgotten


You have the right to submit a request to have
personal data concerning you deleted. If the request is granted, VersTrade will delete your
personal data.


Article 17 Right to restriction


You can submit a request to restrict your personal data. If the request
is granted, VersTrade will not
further process your personal data during the restriction period unless this is permitted by law.


Article 18 Right to object


You have the right to object to the processing of your personal data. When
assessing your objection, your privacy interest will be weighed up against
VersTrade's business interests. If your privacy interest outweighs VersTrade's
business interests, VersTrade will not
process your personal data any further.


Article 19 Right to data portability


You have the right to submit a request for data portability. VersTrade will make the
data covered by this right available to you so that you can
transfer it to a third party.


Article 20 Submitting a request


If you want to make use of your rights under the privacy legislation and you therefore
want to submit a request based on Article 14, Article 15, Article 16, Article 17, Article 18,
and Article 19 of this Privacy Statement, you can submit this request by email. send an e-mail to
customerservice@versrade.nl or via the contact form on the Website.
VersTrade will respond to your request as soon as possible and will do so no later than one
month after you have submitted your request. In the unlikely event that VersTrade needs more time
to respond to your request, you will be notified.


Article 21 Amendments


If this Privacy Statement is changed, you will be notified via the
VersTrade Website and/or Application.


Article 22 Questions?


If, after reading this Privacy Statement, you still have questions about the Information that
VersTrade collects, processes and stores about you, please contact
VersTrade customer service via klantenservice@verstrade.nl or via the contact form on
the Website.