PRIVACY POLICY
Welcome to AKRAAS ("we", " our", " us")! Please read the following Privacy policy of the services made available on www.akraasneetpg.com or the equivalent AKRAAS Mobile Application available on Google Play ("AKRAAS APP"/" Website), (together or individually “ Service ").
Our Privacy Policy governs your visit to www.akraasneetpg.com/AKRAAS APP and explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“ Terms ”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (" agreement ”).
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include:
2.1.1 Name
2.1.1 Email address
2.1.3 Mobile number
2.1.4 Address for communication
2.1.5 College or institution details
2.1.6 Information about your device
2.1.7 Network information
2.1.8 Any other personal information which you provide us while booking a service or is relevant to customer support, surveys and/ or offers.
2.2 Usage Data
2.2.1 We may also collect information that your browser or mobile application sends whenever you visit our Service or when you access Service by or through any device ("Usage Data").
2.2.2 This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2.2.3 When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data,
2.3 Tracking cookies data
2.3.1 On our website, we use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
2.3.2 Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
2.3.3 You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3.1 To provide and maintain our Service.
3.2 To notify you about changes to our Service.
3.3 To allow you to participate in interactive features of our Service when you choose to do So.
3.4 To provide customer support.
3.5 To gather analysis or valuable information so that we can improve our Service.
3.6 To monitor the usage of our Service.
3.7 to detect, prevent, and address technical issues.
3.8 To fulfill any other purpose for which you provide it.
3.9 To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
3.10 To provide you with notices about your account and/ or subscription, including expiration and renewal notices, email instructions, etc.
3.11 To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
3.12 In any other way we may describe when you provide the information or for any other purpose with your consent.
4.1 We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
4.2 We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
You will be solely responsible for:
5.1 The confidentiality of your account and password, including but not limited to the restriction of access to your mobile, computer, and/ or account.
5.2 Any and all activities or actions that occur under your account and/ or password, whether your password is with our Service or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
5.3 Any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account.
5.4 Ensuring that the information submitted by you complies with our terms and conditions.
5.5 Ensuring that the information provided by you is correct and updated from time to time.
6.1 Disclosure for Law Enforcement.
6.1.1 Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
6.2 Business Transaction.
6.2.1 If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
6.3 Other cases. We may disclose your information also:
6.3.1. To our subsidiaries and affiliates.
6.3.2. To contractors, service providers, and other third parties we use to support our business.
6.3.3. To fulfill the purpose for which you provide it.
6.3.4. For any other purpose disclosed by us when you provide the information;
6.3.6. With your consent in any other cases.
6.3.7. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
7.1.1 The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100 % secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8.1 We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
8.2 These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9.1 We may use third-party Service Providers to monitor and analyze the use of our Service.
10.1 We may provide paid products and/ or services within Service. In that case, we use third-party services for payment processing (e.g. payment processor/ payment gateway).
10.2 We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
11.1 Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
11.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
12.1 We provide all customers with the opportunity to opt-out of receiving non essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after providing us with personal information.
12.2 You can make a request to delete your personal information by writing to us at support@akraasneetpg.com. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
12.3 Please note, if you ask us to delete your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.
13.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
13.2 We will let you know via email and/ or a prominent notice on our Service, prior to the change becoming effective and update “ effective date” at the top of this Privacy Policy.
13.3 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email: support@akraasneetpg.com