Privacy Policy

Last Updated: Feb 15, 2025

Thank you for using an app by Roxwin .,Ltd ("Company", "we" or "us"). This Privacy Policy outlines our practices with respect to collecting, using, and disclosing information about our users ("you" or "user") when using our website or our mobile application ("App"), which offers you contact management solutions such as: contacts backup & restore, merge duplicates, cleanup, group texting, group sharing & smart dialer, caller ID, sync of your contact with your social network picture and additional solutions, features, and enhancements as may become available from time to time (collectively, the "Services").

The Privacy Policy is a part of our Terms of Use ("Terms") and is incorporated therein by reference. Defined terms herein shall have the same meaning as defined in the Terms.

We may update the Privacy Policy from time to time, the last and updated version is reflected in the "Last Updated" heading above. In the event of a material change, we will make our best efforts to provide a written notification through your account, the App, or our website.

We have detailed below which data is processed, how we process and use your data, but before, we would like to explain the lawful basis for which we do so:

When you register, we process your Personal Information (as defined below) in order to perform our contract with you.
When visitors access our website, we may collect certain Online Identifiers which we have a legitimate interest in processing. Some of this data is processed by our third-party partners, all as detailed below.
We process Personal Data you voluntarily share with us, such as your contact list, or when you contact us for support. We process this data subject to your consent.

(I) The type of information we collect

The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via your use of the Services ("Non-personal Information"). Such Non-Personal Information may include:

Technical information: We collect technical information transmitted by your device, including certain software and hardware information (e.g. browser type, operating system, language preference, access time, etc.).
Analytics information: We, or third parties on our behalf (e.g., Google Analytics), collect information about your use of the Services such as log files, user activity, time stamps, and more.
Anonymous information: We may anonymize or de-identify the information collected so that it cannot personally identify you.

(II) How we collect information

There are four main methods we may use to collect information about you:

We collect information automatically through your use of the Services.
We collect information which you provide us voluntarily.

(III) Cookies and SDKs we use

When you interact with our Services, we may use "cookies" (or similar technologies) to store certain information on your device and enhance your experience.

We use Google Analytics and Fabric for analytics. For more information, see:

(IV) How do we use the information we collect?

We use and share Personal Information to enhance and provide the Service.

(V) With whom we share the information we collect

We do not share your Personal Information with third parties except:

With our subsidiaries and business partners if needed.
With subcontractors and third-party service providers (e.g. payment processors, cloud management).
For legal purposes or law enforcement cooperation.

(VI) How long we retain the information

We retain information as long as needed to provide the Services and comply with legal obligations.

(VII) Your rights

You have rights to access, edit, and request deletion of your data. Contact us for further details.

(VIII) Security & Transfers

We take security seriously and use industry-standard measures to protect your data.

(IX) Minors

Our Services are not intended for children. If a child has shared Personal Information, contact us at support@roxwin.com for removal.

Contact Information

If you have any questions about the Privacy Policy, please contact us at support@roxwin.com.